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- 500+ reviews
100% Compliant Aged Care provider Registrations
Aged Care registration done right. Every Time.
We handle the entire application process for you. If you’re not approved, you get your money back. Full stop.
Get your Aged Care business registered faster
Australia's highest-rated Aged Care registration team
You can count on our expert team to get your business registered successfully, the first time.
4.9 stars
on Google
6000+
Providers registered successfully across NDIS and Aged Care
500+
Google reviews
Trusted by
When it comes to Aged Care registrations
It's safe to say, we know what we're doing
Book your FREE consultation with the expert team who will get you Aged Care registered
Our mission
We exist to...
Make becoming an Aged Care provider as simple as possible, so more Australians living with a disability get access to quality care.
Because the more quality providers there are in the Aged Care, the better the outcomes for the people who rely on it. We believe anyone with the right values and commitment should be able to become a registered provider, without the paperwork and red tape getting in the way.
The experts your business needs
Our team knows Aged Care Registration inside out
We know exactly what the Aged Care Quality and Safety Commission looks for, what documentation you need, and how to get your application across the line without unnecessary delays.
We’ve helped hundreds of providers get registered across every service type. Stop trying to navigate it alone. Let one of our expert consultants take the wheel, so you can get registered faster and start supporting Aged Care clients sooner.
More than just Aged Care Registration
Everything you need for success from day one
Every package includes everything required to get your application across the line. And with our 100% money-back policy, you can get started with complete peace of mind.
We can also help with everything else your Aged Care business needs – all under one roof and tailored to where you’re at.
Aged Care Registration
Strict compliance requirements and a formal audit process. We handle all of it – so your application is thorough, compliant and built to get approved.
Logo & Brand Identity
Aged Care clients and their families are choosing who to trust with their care. A professional brand signals you’re the real deal before you’ve said a word.
Website Design
We build you a website that’s credible, ranks on Google and converts visitors into enquiries – ready to go from the day you’re registered.
Marketing Support
Getting registered is step one. Getting participants is step two. We help you show up where Aged Care clients are already searching.
Compliance & Renewals
Audits, renewals, policy updates — the Aged Care Commission doesn’t let up after registration. We make sure you’re never caught off guard.
Dedicated Client Manager
One person, available throughout the entire process, who knows your application inside out. No repeating yourself, no falling through the cracks.
"We are very excited we found HPA, from registration to audit. They are the best company to trust with your registration and all processes. A big shout out to Jessica, Ebony and the rest of the team. We had excellent support during our Audit process. They are always there when we needed clarifications regarding any policy and processes, they took us through the process and answer our question even when is after hours. WHAT A GREAT TEAM, CHEERS FOR A GREAT JOB."
"Dee Healthcare Services is extremely grateful for the amazing journey with HPA in becoming a registered provider. The process was well supported from beginning to end. Reuben, Ebony and Sonja. You were all amazing. To my client manager Sonja-words alone cannot express, you went above and beyond to prepare me to pass my audit. Top notch customer service! I had an overall pleasant experience."
The process
Your pathway to Aged Care registration
We handle the entire process for you. From your first consultation through to approval. Here’s exactly what to expect when you work with HPA.
Free Consultation
You tell us about your business and what services you want to provide. We map out exactly what registration looks like for you.
Choose Your Package
We recommend the right package based on your needs. You sign up and get assigned a dedicated client manager.
We Build Your Application
Your client manager prepares everything — policies, procedures, compliance documentation and audit readiness. You review and sign off.
Application Submitted
We lodge your application with the Aged Care Commission and manage the process on your behalf.
Audit (if required)
Some registration groups require a verification or certification audit. We prepare you fully and support you through it.
Approved & Registered 🎉
You're officially an Aged Care provider. Ready to take on participants looking for amazing support.
Set Up for Success
Need a logo, website or help getting clients? We've got you from here too.
Why providers choose us
What our providers have to say
iCare Mango Hill I had an excellent experience working with Sonja on my Aged Care application. She is incredibly knowledgeable and made the entire process much easier to understand. From gathering documents to completing the forms and preparing supporting evidence, they guided me every step of the way. Her communication was clear, professional, and always supportive. She took the time to explain how the Aged Care works and what I was eligible for, which gave me a lot of confidence throughout the process. Thanks to her help, my application was submitted smoothly and successfully passes audit. I’m very grateful for her patience, understanding, and dedication. I highly recommend Sonja from HPA consultancy to anyone who needs expert help with their Aged Care application
I had a fantastic experience with HPA. Their team made everything easy to understand and stress-free. Ebony, my consultant was very patient, supportive, and was always available to answer my questions. I felt confident at every stage and was well-prepared for the audit because of her guidance. I would definitely recommend HPA to anyone starting their Aged Care registration journey.
The HPA team is very helpful and experienced. They supported us throughout the process, ensured our work was completed on time, and played a key role in helping us pass the audit for Aged Care registration. Highly recommended! Yes Disability services
My experience with Helen from HPA was nothing short of exceptional. From start to finish, I felt guided and fully supported throughout the entire process. When it was all completed, I honestly found myself questioning if that was really it, because the audit ran so smoothly and seamlessly. On the day, it was actually enjoyable, which I never thought I’d say about an audit! Thank you so much to HPA, and especially to Helen. I look forward to gliding through the next audit with your continued support
Very happy with the help received from HPA. My client manager was helpful throughout every step and regularly followed up with me to ensure that everything went smoothly. The documents provided were high quality and held up to the commission standards and compliance was met.
Having purchased a Aged Care property, we decided to register ourselves as SDA Providers so we can manage our own property. We thought it would be a long difficult process and therefore reached out to HPA. This was the best decision we have made. Helen and the team at HPA were very professional and talked us through each step along the way. Helen went well beyond her norms to ensure that everything was in place to where we passed the SDA audit processes and met the Aged Care specifications. The supporting documents they provided were exceptional and their communications could not be faulted in professionalism, effectiveness and timing. For those who are contemplating moving forward as SDA providers, we highly recommend that you reach out to Health Provider Assist.
HPA was very instrumental in setting up my company and getting audit read. They assisted and guided me during and after the audit and supported me with how to use the systems as well as providing the right tools to make my business a success. Angelic Touch Care
We are extremely grateful to HPA for their outstanding support throughout our audit process. From the very beginning, their guidance was clear, professional, and incredibly reassuring. They took the time to review every document carefully, ensured we understood the requirements, and supported us step by step to make sure everything was compliant and well prepared. What truly stood out was their responsiveness and patience. No question was too small, and they were always willing to clarify concerns and provide practical solutions. Their expertise and attention to detail gave us confidence going into the audit, and the entire process felt far less stressful because of their support. We highly appreciate their commitment, professionalism, and genuine care for our organisation’s success. We would confidently recommend HPA to anyone seeking reliable and knowledgeable compliance support.
I engaged HPA to support the setup of AmiCare Assist and guide me through the Aged Care registration process. Their structured and professional approach helped me successfully pass my audit. A special thank you to Savvanah, the Compliance Manager, for her expertise and ongoing support throughout the journey. I highly recommend HPA for Aged Care registration and compliance support.
Highly Recommend HPA! I recently completed my Aged Care audit with the support of HPA, and I can honestly say they made the whole process so much easier. As a new business owner in the Aged Care field, I had many questions and concerns, but Helen (Client Manager) was absolutely amazing. She guided me step-by-step, gave clear advice, and always responded quickly to my calls, emails, and messages. The whole HPA team is hardworking, professional, and genuinely cares about their clients. I’m so thankful for their help and support throughout my registration and audit. I highly recommend HPA to anyone who needs guidance with their Aged Care registration or compliance. Thank you so much, Helen, for your excellent support!
We worked with HPA to establish our new Aged Care business and prepare for the audit process, and we are extremely satisfied with the support and services provided. From the outset, the team demonstrated strong knowledge, professionalism, and a clear, step-by-step approach that made the entire process smooth and manageable. The audit preparation was stress-free thanks to their comprehensive templates, clear guidance, and practical training. Their structured systems and attention to detail gave us confidence and clarity at every stage. We would also like to acknowledge David and Ebony for their valuable guidance and support, which played an important role in setting our business up. Shaira Mohamed and I truly appreciate the dedication, expertise, and commitment shown by the Health Provider Assist team. We highly recommend HPA to anyone looking to start, grow, or strengthen their Aged Care business.
We worked with HPA to set up our Aged Care business and prepare for the audit, and we are extremely satisfied with their services. The team is knowledgeable, professional, and guided us step-by-through the process. They made the audit process smooth and stress-free by providing all the necessary templates and training. We would highly recommend HPA to anyone looking to start or improve Aged Care business. A special mention to ‘Helen’ who has been our great support from HPA and looking after us. She has been great. Big Thanks for her outstanding support and guidance. Her professionalism, patience, and deep understanding of the Aged Care process made everything so much easier. We truly appreciate her dedication and genuine care.
Exceptional Support with Aged Care Registration! I am incredibly grateful to HPA for their outstanding assistance throughout my Aged Care registration journey. From navigating complex requirements to preparing for audit, their guidance has been nothing short of exceptional. A special thank you to Helen, whose unwavering support made all the difference. Whether I had questions about my participants or needed help with compliance, Helen was always available ready to take my calls, respond to queries, and offer clear, reassuring advice. I also want to acknowledge Carlo, who first introduced me to HPA. He is approachable, kind, and highly professional. Even when answers weren’t immediately available, Carlo always followed up promptly with solutions. HPA have gone above and beyond, and I wholeheartedly recommend them to anyone seeking expert, compassionate support in the Aged Care space.
I am extremely grateful for the support I received from HPA while registering Nathonscare Pty Ltd. Their team provided excellent guidance with Aged Care registration and compliance requirements. They were professional, patient, and always available to answer our questions. The entire process was explained clearly and handled efficiently, making everything much less stressful. I highly recommend HPA to anyone looking to start or grow an Aged Care business. A special thank you to Sonja, who has been an incredible support—always available to take our calls or respond to emails, no matter how big or small the question. She was consistently patient, professional, and understanding, making the entire process less stressful and more manageable. Her guidance was instrumental in helping us stay on track and meet our compliance goals. If you’re an Aged Care provider looking for reliable help and genuine care, we highly recommend HPA and their team. Thank you again, Sonja and HPA!
Helping good people become great Aged Care providers
Become our next success story!
Frequently asked questions
We're here to help you through the Aged Care registration process
How do I register as an Aged Care provider?
Registering as an Aged Care provider involves more than submitting an online form. To become registered, you need to apply through the Aged Care Quality and Safety Commission (ACQSC), complete the required audit process, meet the relevant Strengthened Aged Care Quality Standards, pass the suitability assessment, and receive your certificate of registration. The Aged Care also outlines that providers need to understand their registration groups, audit requirements, provider obligations, and how they will connect with the ACQSC after registration.
For many new providers, the challenge is not just knowing where to apply — it is knowing what to prepare before applying.
Your application needs to align with the supports you plan to deliver. This means choosing the correct registration groups, preparing the right policies and procedures, understanding your audit pathway, and making sure your business structure, documentation, staff requirements, risk systems, complaints process, incident management procedures, and participant safety obligations are ready before you submit.
This is where working with an Aged Care registration consultant can make a significant difference.
A quality consultancy does not simply hand over generic templates and leave you to figure it out. The right consultant helps you understand what applies to your specific business, what evidence you need, what your auditor may ask for, and how to avoid common mistakes that can delay your registration.
Our Aged Care registration packages are designed to give you a clear, structured pathway from planning through to submission and audit preparation. Instead of trying to piece together advice from different websites, you get practical guidance, tailored documentation, and support from people who understand how the registration process works in real life.
With the right support, you can move through the process with more clarity, less confusion, and a stronger application from the beginning.
What are the Aged Care provider registration requirements?
Aged Care provider registration is managed by the Aged Care Quality and Safety Commission (ACQSC). To become registered, you need to apply through the Commission, demonstrate compliance with the Strengthened Aged Care Quality Standards, meet key personnel and governance requirements, and complete the relevant assessment process.
The registration type you need depends on the services you want to deliver — from home care to residential aged care. HPA’s consultants know exactly what the Commission looks for and help you build an application that’s thorough, compliant and ready for approval.
Do I need to be registered to provide Aged Care services?
Requirements vary depending on your service type, but at a minimum you’ll need to demonstrate: governance and leadership structures, compliance with the Strengthened Quality Standards, appropriate policies and procedures, workforce management and worker screening, incident and complaints management, and financial viability.
The new Aged Care Act has strengthened requirements significantly — getting your documentation right from the start is critical. Our team ensures your application reflects how your business will actually operate, not just generic paperwork.
How much does Aged Care registration cost?
Under the new Aged Care Act, registration is required for providers delivering Commonwealth-funded aged care services. Whether you’re looking to deliver home care, residential care or the Support at Home program, registration is a mandatory step.
HPA can help you determine exactly what registration type suits your business model and open access to more clients and funding pathways.
How long does Aged Care registration take?
The cost depends on your service type, the complexity of your application, and how much support you need. Main cost areas include consultancy, documentation, audit preparation, insurance, governance setup and worker screening.
HPA’s packages are designed to give you a clear, structured pathway — no guessing, no generic templates. Speak with one of our consultants for a clear breakdown based on your specific situation.
Why use an Aged Care registration consultant?
Timeframes vary based on the service type and how prepared your application is. Working with HPA significantly reduces delays — we ensure your documentation is complete, your policies are aligned with the Quality Standards, and your application is ready before submission. Book a free consultation to get a realistic timeline for your specific circumstances.
HPA is a private consultancy. We are not affiliated with or endorsed by the NDIS or Aged Care Commission or the Australian Government
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