When it comes to registering your company as an disability services provider, you have two options: disability services certification audit vs verification audit.
This article discusses the difference between certification audit vs verification audit for disability services providers under the NDIS Commission.
While registering as an disability services provider, you need to go for an audit. If Health Provider Assist is your registered provider, we can help you understand which audit is best for your disability services business.
What is the disability services audit?
The disability services audit evaluates disability services providers and key employees for their ability to offer NDIS support and services.
Health Provider Assist verifies that the audit scope is correct before suggesting the best audit process for you.
Read More: Update NDIS Price Guide 2022
Difference between certification audit vs verification audit
Who requires a certification audit?
Providers requiring a certification audit provide more complex or higher risk supports and services.
In a certification audit, providers are assessed against the NDIS Practice Standards, including the core module and any extra modules relevant to the type of support they provide.
Certification audits are more expensive than Verification audits since they are completed in 2 stages.
Stage 1: Review of documents – the auditors will look over your policies and may ask a few questions. After Stage 1, you will receive a report indicating any areas of concern.
Stage 2: The auditors will come to your site to check your documentation and look into the identified issues and areas of concern in Stage 1.
Read More: Finding An Auditor
Who requires verification audit
Providers requiring a verification quality audit deliver lower risk/lower complexity supports and services.
Many verification audit providers are already subject to professional regulation to do business, such as AHPRA and other professional organisations.
Certification audit service includes
- Assist Access/Maintain Employ
- Assist-Personal Activities
- Participate Community
- Daily Tasks/Shared Living
- Assist-Life Stage, Transition
- Early Childhood Supports
- Support Coordination
- Assist Personal Activities High
- Supports in employment
- Specialised Disability Accommodation
- Aged Care services
Verification audit service includes
- Accommodation/Tenancy
- Assist Prod-Pers Care/Safety
- Personal Mobility Equipment
- Assist-Travel/Transport
- Vehicle Modifications
- Home Modifications
- Vision Equipment
- Community Nursing Care
- Innovative Community Participation
- Household Tasks
- Interpret/Translate
Requirement of certification audit
- Risk management
- Delivery of supports
- The environment in which the service is provided
- Governance and operational management
- Reviewing relevant evidence
- Visits to the location
- Interviews with both disability services workers and participants
Requirement of verification audit
- Relevant qualifications
- Relevant experience
- Incident management processes and policies
- Processes and rules for handling complaints
- Processes and strategies for risk management
Read More: Become An disability services Provider
Choosing disability services Certification audit vs Verification audit
When facing an audit, it’s essential to have solid record-keeping mechanisms in place.
Regarding the disability services certification audit vs verification audit, your company will be asked to provide relevant documentation demonstrating your ability to satisfy the NDIS Practice Standards.
Auditors will want to see if your business already has highly efficient systems to track and record incidents like incident management and daily operations.
At HPA, we help you connect to the expert auditor for an easy and seamless process. Contact us on 03 9120 8822.
Read More: disability services Registration Process
Also Read: Aged Care Registration
