Usually, providers requiring a verification quality audit deliver lower risk/lower complexity supports and services. Many providers requiring a verification audit are already subject to professional regulation as a requirement of doing business, e.g. through the Australian Health Practitioner Regulation Agency (AHPRA) and other professional bodies.
Professional regulation means a practitioner must already meet set standards and is subject to ongoing monitoring of their competency to practice, including through continuing professional development.
Because of the existing obligations of these providers to their relevant professional bodies, and the less complex support types delivered, the provider will engage an approved quality auditor to complete a desktop review of the required documentary evidence outlined for each profession in the Verification Module.
Providers must show evidence of:
As the disability services market develops, the NDIS Commission will continue to monitor the effectiveness of these profession-specific regulatory frameworks to meet the NDIS Commission’s requirements in relation to safe, quality services for NDIS participants.
Providers requiring a certification audit provide more complex or higher risk supports and services. In a certification audit, providers are assessed against the NDIS Practice Standards which may include assessment against the core module and any supplementary module relevant to the type of support they deliver. The registration requirements outline the compliance requirements for the core and supplementary modules by registration group.
Assessment includes core capabilities, such as:
disability services providers that deliver services and supports within the High Intensity Daily Personal Activities registration group will be assessed against the High Intensity Skills Descriptors.
The provider will engage an approved quality auditor to complete the certification audit. This will include document reviews, site visits and interviews with disability services workers and participants.
